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Privacy Policy - Aveo Protects Your Data
Aveo Oy Ab (hereinafter referred to as Aveo) respects your privacy and continually works to protect your personal data. We strive to create a safe and secure shopping experience at Aveo Shop. In this policy, we explain how we handle the personal data you choose to share with us, as well as your rights.
Who is responsible for handling your personal data?
Aveo, with organization number 2026929-3, is responsible for handling your personal data when we process the information for our purposes.
If you have questions regarding how we handle your personal data or if you wish to exercise any of your rights, you can contact us via email at shop@aveo.fi or call us at +358 (0)50 3229952. Our mailing address is Komossavägen 253, 66820 Komossa, Finland.
We process your personal data to:
- Manage your purchase or order.
- Communicate with you regarding your purchase, such as sending order confirmations and updating you on the status of your order and delivery.
- Send follow-up messages after your purchase inviting you to review the product and encouraging you to share pictures of the product on social media (this is currently not happening).
- Send marketing messages and personalized updates about products, your cart, contests, and events via email and SMS.
- Offer you personalized marketing in digital channels.
- Assist you with customer service issues and fulfill legal obligations, such as right of withdrawal, complaints, and compliance with accounting laws.
Below you will find more information about how and why we process your personal data. We describe your rights to influence our processing, such as your right to object to certain processing. For instance, you can at any time object to marketing. We also describe the legal grounds for our processing and how long we retain your personal data.
What personal data do we process?
- Name
- Contact information (mailing address, email address, and phone number)
- Order information (what you have ordered)
- Payment information
- Web history
- Order history
- IP address
- Cookies
- Geographical location
Who has access to your personal data?
Your personal data is mainly handled by us at Aveo. However, we will share your personal data in the ways described below.
To provide effective IT systems and run our business, we share your personal data with our IT providers. When we share your personal data with our IT providers, it is solely so they can fulfill their obligations to us.
To manage your payment, we share your personal data with our payment service provider. If you choose to pay by invoice, the payment service provider may share your personal data with credit reporting agencies to assess your creditworthiness.
To deliver your order and handle potential returns, we will share your personal data with the delivery company you choose at checkout.
We share your personal data with external partners who help us administer our marketing in digital channels.
Do we share your personal data outside the EU/EEA?
Generally, we do not share your data outside the EU/EEA. The only situation where this might happen is if you place an order from a country outside the EU/EEA, and we share your address and contact information with the transport companies that handle the delivery of your order.
How can you influence our handling of your personal data?
According to data protection legislation, you have certain rights regarding how we handle your personal data.
- You have the right to withdraw, fully or partially, your consent to the processing of your personal data.
- You have the right to object to your personal data being used for marketing purposes, such as newsletters and personalized marketing. You can choose not to receive newsletters and can unsubscribe from newsletters at any time.
- You have the right to get information about how we handle your personal data, for what purpose, and for how long the data will be stored. You can also request a copy of the personal data we process.
- You have the right to correct any incorrect personal data and to complete incomplete personal data.
- You have the right to request that Aveo deletes your personal data, provided that the data is no longer needed for the purposes they were collected for and provided there is no other legal ground for retaining them.
- You have the right to file a complaint with a supervisory authority (https://tietosuoja.fi/en/private-persons). Complaints are filed in the country within the EU/EEA where you live, work, or where an infringement has occurred.
How long do we store your data?
We retain your personal data as long as necessary to fulfill our obligations to you as a customer and according to consumer legislation and accounting rules. The data is not used for purposes other than those mentioned above.
Our website uses cookies
This website uses so-called cookies. A cookie is a small text file that is stored on your computer and enables us to improve the website for you as a user while providing us with statistics on the use of aveo.fi. The cookie contains no personal information and is completely harmless to the user.
At aveo.fi, we use a so-called permanent cookie and a session cookie. The former is used to measure the number of page views for visitor statistics, and the latter, the session cookie, is used to manage your choices on the website, for example, when you add an item to the cart. Session cookies disappear when you close your browser, while regular cookies are stored on your computer for a longer time.
You can choose whether to accept cookies or not. Most browsers are automatically set to accept cookies. If you do not accept cookies, you will not be able to place orders with us. If you need help with your browser settings, you are welcome to contact our customer service.